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S-Knight Asia
OMSOrder Management System

China e-commerce & cross-border operations

Connect China E-commerce with Your Enterprise Operations

Bring your online orders, inventory and fulfilment into a connected business process.

S-Knight Asia’s proposed OMS offering brings together order management, third-party software and integration services to connect e-commerce operations with enterprise finance and operations—particularly Dynamics 365 Business Central and Finance & Operations—with integration assessed around your requirements.

Explore the connection
Review preview · Proposed solution pageEnglish-first · Enquiry collection is disabled

Start with your operating model

Different markets.
One connected business ambition.

The right solution starts with how you sell, where you hold stock and how your finance team works.

Domestic operations

China domestic e-commerce

Coordinate stores, orders, inventory and fulfilment through the appropriate domestic ERP edition.

Start by assessingSales channels, store accounts, warehouse processes and order rules.

Cross-border edition

Cross-border selling

Explore overseas marketplace and fulfilment operations with an appropriate cross-border software edition, including relevant FBA and logistics workflows.

Start by assessingMarketplace availability, selling models, fulfilment arrangements and edition capabilities.

Discovery scenario

Overseas brands entering China

Assess how local channels, operating entities, warehouses and enterprise systems could work together.

Discovery comes firstPlatform eligibility, licensing and regulatory requirements need separate confirmation. Coverage and compliance are not guaranteed.

The commerce ecosystem

Your channels. Your fulfilment network.
Connected through your OMS.

Bring sales channels, delivery providers and warehouse systems into the assessment. These selected examples are informed by the underlying software provider’s connection references; availability depends on the chosen edition.

China e-commerce platforms

Coordinate store orders, stock and fulfilment around your selected domestic ERP edition. Confirm each platform’s account authorisation and available interface scope.

  • Taobao logo
    Taobao淘宝
  • Tmall logo
    Tmall天猫
  • JD.com logo
    JD.com京东
  • Pinduoduo logo
    Pinduoduo拼多多
  • Douyin Shop logo
    Douyin Shop抖店
  • Xiaohongshu logo
    Xiaohongshu小红书
  • Youzan logo
    Youzan有赞

Logistics & delivery providers

Assess carrier accounts, shipping services, labels and shipment updates for your fulfilment model. Available functions depend on the carrier and selected software edition.

  • SF Express logo
    SF Express顺丰速运
  • ZTO Express logo
    ZTO Express中通快递
  • YTO Express logo
    YTO Express圆通速递
  • STO Express logo
    STO Express申通快递
  • Yunda Express logo
    Yunda Express韵达快递
  • JD Logistics logo
    JD Logistics京东物流

Warehouse & WMS connections

Examples of warehouse types listed in the underlying software provider’s technical reference. Confirm provider onboarding, warehouse coverage and the exact interface before planning a connection.

  • Cainiao logo
    Cainiao菜鸟仓储
  • JD warehouse logo
    JD warehouse京东沧海
  • SF WMS logo
    SF WMS顺丰仓储
  • ZTO WMS logo
    ZTO WMS中通仓储
  • Yunda WMS logo
    Yunda WMS韵达仓储

Confirm the connection before committing the scope.

Edition, licensing, API access, account permissions and current service availability require assessment. These are OMS-side connection examples; integration with Dynamics 365 remains a separately assessed, proposed solution.

Third-party logos identify the services shown. They do not imply an S-Knight Asia partnership or endorsement. This is a selected directory, not an exhaustive or guaranteed coverage list.

The operational foundation

From the order to the numbers.

Capabilities differ by edition. Use these areas to shape the assessment, then confirm the functions and access included in your selected product.

Order management

Give the team a consistent way to handle orders across stores.

Domestic ERP
Platform order capture, review rules, splitting and merging.
Cross-border edition
Multi-platform, multi-store operations and order processing.

Inventory & warehouses

Connect stock decisions with the locations doing the work.

Domestic ERP
Multiple warehouses, stock counts, transfers and stock alerts.
Cross-border edition
Inventory operations and FBA process management.

Purchasing

Bring replenishment decisions closer to operational demand.

Domestic ERP
Consolidated purchasing, goods receipt checks and supplier returns.
Cross-border edition
Purchase suggestions and sales-led purchasing workflows.

Fulfilment

Make the hand-off from accepted order to warehouse work clearer.

Domestic ERP
Picking, inspection, batch printing and dispatch operations.
Cross-border edition
Sorting strategies, logistics tracking and FBA workflows.

Returns & after-sales

Keep returned goods and related financial records connected.

Domestic ERP
After-sales order tracking, returns and refund records.
Cross-border assessment
Confirm return, refund and warehouse handling for each selected marketplace.

Reconciliation & reporting

Help operations and finance work from agreed business records.

Domestic ERP
Receivable/payable records, platform reconciliation and multi-store statistics.
Cross-border edition
Cost accounting, expense management and multi-platform profit reporting.

Capabilities depend on the underlying software and selected edition. Availability, licensing and platform access require confirmation.

Proposed integration architecture

Connect commerce activity
with enterprise operations.

A proposed integration layer maps selected operational data to your Dynamics system. The design starts with your existing processes and the APIs available to your chosen edition.

E-commerce platforms

Selected channels
and store accounts

OMS

Domestic ERP or
cross-border edition

Integration layer

Mapping, validation
and exception handling

Dynamics 365

Business Central
or
Finance & Operations

Arrows show the proposed process connection. Actual data directions and timing will be agreed during assessment.

Potential data exchanges
Products / SKUsOrdersInventoryShipmentsReturnsFinancial information

Assess before connecting.

API access depends on the underlying software and selected edition. The proposed solution does not assume a ready-made Dynamics connector. Confirm edition, API access, data ownership, direction, frequency, error handling and reconciliation rules before implementation. Cross-border data and regulatory requirements also need assessment.

An order’s journey

Follow the work.
See where the systems connect.

A simple example of the process we would map together—from the customer’s order to a finance review.

Illustrative conceptSample data · Not an actual product screenshot or live integration

Order capture

Give each order a clear starting point.

A store order enters the selected e-commerce workflow. Product identifiers, quantities and order references are checked against the agreed mapping.

Assessment question: which system owns the order and product record?

Illustrative order recordDEMO-1048
Sample product
Travel flask · SKU TF-01
Quantity
2 units
Process checkpoint
Order details to validate

No customer information · No connected systems

Proposed S-Knight Asia services

From requirements
to a workable connection.

Bring your e-commerce and enterprise teams into one conversation. Final deliverables, responsibilities and support arrangements are subject to an agreed scope.

Requirements discovery

Understand your channels, entities, volumes, teams and operational priorities.

Edition & platform assessment

Review product fit, licensing, marketplace coverage and available API access.

Process & data mapping

Agree records, ownership, exceptions and the hand-offs between systems.

Integration design & implementation

Design and build the agreed connections around confirmed technical capabilities.

Testing & UAT

Test representative transactions, exceptions and financial reconciliation with your teams.

Training & support

Prepare users for the agreed workflows and define ongoing support responsibilities.

Your questions, answered

Start with clarity.

The details of your operating model shape the recommendation.

Which platforms and editions are supported?

The proposed offering is assessed around third-party domestic ERP or cross-border software editions. We would confirm your precise platforms, store regions and fulfilment models against the selected edition and current vendor availability. Coverage is not universal, and licensing or account permissions may differ.

Can this work with our existing Dynamics system?

That is the proposed direction. We would assess your Business Central or Finance & Operations version, deployment, extensions and available interfaces. The architecture shown here is a proposal, not a claim that a ready-made or certified Dynamics connector already exists.

How would data synchronisation work?

We would agree which system owns each record, what flows in each direction, how often exchanges run and how failures are handled. Timing depends on available APIs, limits, transaction volumes and your requirements; real-time synchronisation is not assumed.

What do we need before implementation?

A confirmed edition and licence, platform accounts and permissions, API documentation and access, sample data, test environments and responsible business owners. Entity, warehouse, security, privacy and cross-border data requirements must also be assessed. Customs and tax requirements are not automatically covered by the proposed integration.

How are pricing and timelines determined?

After discovery, the scope would account for the selected products, licensing, data mappings, integration complexity, testing, training and support. A commercial proposal and delivery plan would follow an agreed assessment; no fixed price or delivery date is implied here.

What is S-Knight Asia’s role?

S-Knight Asia’s proposed role covers requirements assessment, process mapping, integration, testing, training and support. OMS describes the solution category; underlying software, licensing, procurement and delivery responsibilities would be confirmed during discovery.

Let’s start with your operations

Where should your
e-commerce business connect?

Start with your selling channels, warehouse processes and existing Dynamics environment. We can then assess the next connection together.

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