← All solutions

AI ADOPTION & AUTOMATION IN DYNAMICS

Your business rules.
Working on every order.

From approval to fulfilment, turn the decisions your team repeats into a connected Dynamics workflow. AI helps explain the exceptions. Your rules control what happens next.

Explore the workflow ↓

SEE HOW THE WORK MOVES

Every decision.
A clear next action.

Follow one sample order through four connected screens. Try the controls to see how approval, delivery location and incoming stock change the outcome.

COMPANY-POLICY CHECKS

Release the right orders. Hold the exceptions.

Check manager approval and delivery dates against your predefined rules before an order moves to the warehouse.

  • Confirm the required manager approval.
  • Check that the requested delivery date meets your lead-time rule.
  • Hold exceptions with a clear reason and next action.
✦Dynamics · Order operationsSolution mockup
SO-1048 · SAMPLE DATA

Order release checks

Try an approval scenario
Order date19 Oct 2026
Requested delivery21 Oct 2026
✓
Manager approvalApproved by the sales manager
Passed
✓
Delivery-date rule2 days available · Minimum lead time: 2 days
Passed
Ready for warehouse selection

Both required checks passed. The order can move to the next step.

✦
AI-assisted exception summary

No policy exception found. Release follows the configured checks.

WAREHOUSE SELECTION

Start with the delivery address. Find the closest warehouse.

Compare the delivery address with warehouse locations. Select the nearest eligible location, then check its stock before creating a pick.

  • Calculate distance to each eligible warehouse.
  • Apply your delivery-area and warehouse rules.
  • Keep the reason for the selection visible to your team.
✦Dynamics · Order operationsSolution mockup
SO-1048 · SAMPLE DATA

Delivery & warehouse

Delivery address
Compare distance
Eligible warehouses
●
Hong Kong · East warehouseEligible delivery area
12 kmSelected
●
Hong Kong · West warehouseEligible delivery area
31 kmAlternative
East warehouse selected · 12 km

The closest eligible warehouse is selected. Stock availability is checked next.

Illustrative distances, not a live routing calculation.

STOCK PICKING & BACK ORDERS

Pick what is available. Keep the rest moving.

Allocate only stock that is available to pick. Split any shortage into a linked back order, so the original customer requirement stays in view.

  • Create picks for available quantities only.
  • Keep the unfilled quantity on a linked back order.
  • Avoid waiting for a shortfall before releasing available items.
✦Dynamics · Order operationsSolution mockup
SO-1048 · SAMPLE DATA

Stock allocation

Ordered28 units
Pick now16 units
Back order12 units
ItemOrderedAvailablePickBack order
Network cameraCAM-100121212—
Video recorderNVR-2006442
Network switchNET-300100—10
Pick PK-1048

16 units ready to pick

Available stock only
Back order BO-1048

12 units awaiting stock

Linked to SO-1048
✦
A clear explanation of the split

Pick 12 cameras and 4 recorders now. Keep 2 recorders and 10 switches on the back order.

CROSS-COUNTRY REPLENISHMENT

Look beyond local stock. Close the back order.

When country stock is insufficient, check eligible stock in other countries. Replenish the receiving warehouse and resume fulfilment when the stock is received and available.

  • Match the shortfall to an eligible replenishment source.
  • Track the transfer against the outstanding order.
  • Release the remaining pick after stock receipt and checks.
✦Dynamics · Order operationsSolution mockup
SO-1048 · SAMPLE DATA

Replenishment workspace

Awaiting receiptTransfer TR-2048
SOURCE STOCKSingaporeEligible source warehouse
12 units
RECEIVING COUNTRYHong KongEast warehouse
Video recorder 2 unitsNetwork switch 10 units
✓ Shortfall matched○ Stock received○ Back order released
Back order waits for available stock

Release the remaining 12 units only after the transfer is received and stock checks pass.

Demo only · No stock or order records are changed.

THE COMPLETE FLOW

Connected from start to finish.

We design the rules, integrations and AI assistance around your operation. These screens illustrate a tailored solution, rather than a standard Dynamics screen.

Automation with our industry knowledge: an AI robot illustrates automation in a Dynamics flowchart from sales order to company-policy checks, warehouse selection by delivery address and a stock decision. Available stock is picked automatically. A shortfall triggers an automated back order, with cross-country replenishment if country stock is insufficient, followed by automatic back-order fulfilment.
INDUSTRY KNOWLEDGE, IN ACTION

From company-policy checks to automatic fulfilment across countries.

INDUSTRY KNOWLEDGE, APPLIED

Built around security
technology distribution.

Explore the industry story behind policy checks, warehouse selection and stock fulfilment across countries.

Explore the customer story ↗

BRING YOUR WORKFLOW

Which decisions could
your team stop repeating?

Start with your approval rules, delivery network and stock-handling process. We’ll shape a practical automation journey around them.

Discuss your project ↗

S-Knight Asia enquiry assistant

This is an AI enquiry assistant. Please do not submit passwords or sensitive documents. Privacy Policy

Loading the enquiry assistant…

If the embedded chat is unavailable, open it in a new tab.Open chat in a new tab ↗