AI with Copilot, ChatGPT · Microsoft Dynamics

Put AI to work
in your business.

Adopt AI with Copilot and ChatGPT across Microsoft Dynamics, Teams, and your business applications. S-Knight Asia helps you reduce manual work, connect business processes, and make better use of your data—with industry knowledge and regional coverage.

BUSINESS APPLICATIONS, CONNECTEDSolution demo — sample data
THE EVERYDAY, REIMAGINED

Less manual work.
More useful data.

Dynamics 365Microsoft FabricAI with Copilot, ChatGPT
Dynamics 365Sales workspace
Sales overview / Today

Every order. A clearer picture.

Connected sales, stock and fulfilment.

Ready to fulfil12 orders
Needs review3 orders
Order checksSample data
Commercial termsReview
Warehouse selectionMatched
Stock availabilityChecked
From business data to the next step.
CopilotIn your workflow
TODAY
Which sales orders need my attention today?
A clearer starting point

3 orders need a closer look before release. Start with the commercial terms, then confirm stock and the delivery warehouse.

Suggested next stepReview commercial terms
Sales ordersStock records
Ask a follow-up question…

Illustrative interface · Sample data · Explore the two examples above

CONNECTED ACROSS MARKETS

Regional knowledge.
Global perspective.

  • Australia
  • Cambodia
  • China
  • Dubai
  • France
  • Hong Kong
  • Indonesia
  • Italy
  • Japan
  • Malaysia
  • Netherlands
  • Singapore
  • South Korea
  • Spain
  • Taiwan
  • Thailand
  • United States

CONNECTED SOLUTIONS

Practical solutions for the way
your business works.

Bring AI, Dynamics 365, Power Platform and connected portals together around your business needs.

LET’S TALK ABOUT YOUR BUSINESS

Where could AI make work
easier in your business?

Tell us what you want to improve—from manual tasks and business data to Dynamics, Teams, and connected applications.

Start an enquiry ↗

AI with Copilot, ChatGPT

Make AI useful in everyday business work.

Bring AI with Copilot and ChatGPT into the applications your teams use. Connect business information with practical tasks across Dynamics, Microsoft Teams, and business applications.

  • ✓AI with Copilot and ChatGPT adoption.
  • ✓Assistants for business workflows.
  • ✓Access to useful business information.
  • ✓Automation connected to business applications.
Dynamics Copilot
Dynamics Copilot summarising a sample sales opportunity
Solution demo — sample data

S-Knight Asia solution examples · Demonstration data

Custom MCP Servers

Your business tools. Ready for AI.

Your customer asks a simple question. The answer sits across several systems. We build and host custom MCP servers so compatible AI assistants can bring selected information together and help your team respond with context.

  • Built for your workflows.

    Create custom tools around the business questions and tasks your team needs.

  • Hosted for your business.

    Deploy and host your custom MCP server in an environment agreed with your team.

  • Connect your applications.

    Integrate selected Dynamics data, business applications and APIs through tailored tools.

  • Define who can do what.

    Configure authentication and tool permissions around your access requirements.

ONE CUSTOMER QUESTION. CONNECTED ANSWERS.

“Where is my order?”
Give your team the whole picture.

A customer calls for an update. The order is in Dynamics, stock is in the warehouse system, and delivery details sit in another application.

We build and host the MCP connection so your AI assistant can bring the permitted information together—in one conversation.

Less searching. A clearer customer update.Your team reviews the answer before sharing it.
Your connected assistantIllustrative conversation · Sample data
SALES TEAM

What can I tell the customer about order SO-1042?

Looking up permitted informationThrough your custom hosted MCP server
DYNAMICS20 units orderedOrder SO-1042
WAREHOUSE SYSTEM16 units allocated4 units on back order
DELIVERY SYSTEMNot yet dispatchedNo delivery date confirmed
AI ASSISTANT

16 of the 20 units are allocated. The remaining 4 are on back order. The order has not been dispatched, and a delivery date is not yet confirmed.

Suggested customer update

“We have allocated 16 units to your order and are checking availability for the remaining 4. We’ll confirm the delivery arrangements with you.”

Read-only lookup · No order changes made

Ask naturally.

Your team asks a business question in a compatible AI assistant.

Connect the information.

Custom MCP tools retrieve selected records from your systems.

Respond with context.

The assistant prepares an answer for your team to review.

Example scenario, not a customer case study. Connections and available actions depend on the tools we build for your environment.

YOUR TOOLS. YOUR CONNECTIONS.

A custom connection between AI
and your business systems.

Model Context Protocol (MCP) gives compatible AI applications a standard way to use the business tools and information you choose to expose.

AI assistantsCompatible MCP clients
BUILT & HOSTED FOR YOUCustom MCP
server
C# / .NET
Business systemsDynamics · Applications · APIs
Custom toolsHostingControlled access

S-Knight Asia · Custom MCP development & hosting · Illustrative architecture

Microsoft Dynamics

A connected foundation for your business.

Implement Microsoft Dynamics around your operational needs, with industry knowledge and regional understanding.

  • ✓Dynamics 365 Business Central.
  • ✓Dynamics 365 Finance & Operations.
  • ✓Dynamics 365 Sales.
  • ✓Dynamics 365 Customer Service.

Microsoft Dynamics 365 product screenshots · Example data

AI adoption in Dynamics

Automation with our industry knowledge.

Put your industry knowledge to work in Dynamics. Automate order checks, choose warehouses by delivery distance, and keep stock fulfilment moving across countries.

  • Check the rules before release.

    Automatically validate manager approval and delivery dates against predefined company rules.

  • Choose the warehouse by distance.

    Compare the delivery address with warehouse locations to select where stock is picked.

  • Pick what’s available. Back-order the rest.

    Automatically split items with insufficient stock into back orders.

  • Replenish stock across countries.

    When country stock runs short, replenish from other countries and fulfil back orders automatically.

Automation with our industry knowledge: an AI robot illustrates automation in a Dynamics flowchart from sales order to company-policy checks, warehouse selection by delivery address and a stock decision. Available stock is picked automatically. A shortfall triggers an automated back order, with cross-country replenishment if country stock is insufficient, followed by automatic back-order fulfilment.
INDUSTRY KNOWLEDGE, IN ACTION

From company-policy checks to automatic fulfilment across countries.

S-Knight Asia · Industry-led Dynamics automation · Conceptual solution diagram

NAV & GP Upgrades

Move forward with Business Central.

Plan an upgrade from Dynamics NAV or GP to Business Central around your business processes and connected applications.

  • Build on what works.

    Review the NAV or GP processes your team relies on today.

  • Make your next move clear.

    Plan the move to Business Central around your business requirements.

  • Bring your connections along.

    Include your portals, integrations and application extensions in the upgrade plan.

  • Move forward with support.

    Plan ongoing support and improvements beyond the upgrade.

YOUR UPGRADE PATH

A new chapter for your business applications.

Microsoft Dynamics NAV product branding
CURRENT PLATFORMDynamics NAV
Microsoft Dynamics GP product branding
CURRENT PLATFORMDynamics GP
YOUR NEXT PLATFORMMicrosoft Dynamics 365 Business Central official application iconMICROSOFT DYNAMICS 365Business CentralConnected business operations

Microsoft product branding · NAV / GP to Business Central upgrade illustration

B2B & B2C Portals

Bring customers and partners closer to your business.

Extend your Dynamics solution through B2B and B2C portals that connect customer-facing experiences with business operations.

  • Make ordering easy.

    Bring product catalogues and customer orders into one portal experience.

  • Keep customers informed.

    Show order and shipping information through your connected portal.

  • Connect the payment journey.

    Integrate a payment gateway into the customer buying experience.

  • Bring the front end to Dynamics.

    Connect customer and partner portals with your business operations.

● ● ●Your connected portal
Portal product catalogue with stock and ordering information
✓
Connected to DynamicsProducts · Orders · Payments
Solution demo — sample data
Solution demo showing delivery and shipment information

S-Knight Asia solution examples · Demonstration data

Shopify + SparkLayer

Connect retail and wholesale commerce.

Bring retail and wholesale together with Shopify and SparkLayer. Give each business customer their agreed prices and a product range tailored to their access.

  • Their prices. Ready to order.

    Show each customer their agreed prices when they sign in.

  • Their products. Clearly defined.

    Control which items each customer can see using tags or customer groups.

  • One store. Retail and wholesale.

    Connect Shopify B2C shopping with a tailored SparkLayer B2B experience.

  • Built around your business.

    Set pricing and product access around your customer relationships.

RETAIL + WHOLESALE

Two channels. Real buying experiences.

Storefront + solution diagram

Shopify storefront example · SparkLayer solution diagram with illustrative data

NETRONIC Scheduling

Bring clarity to production and job scheduling.

Use NETRONIC in Business Central to plan production orders and capacity, or schedule jobs, project tasks and resources. See dependencies and workloads clearly, and adjust plans as priorities change.

  • Plan production with clarity.

    See production orders, machine workloads and available capacity.

  • Keep jobs and projects on track.

    Schedule job tasks, dependencies and resources on a visual timeline.

  • Balance the workload.

    See resource demand and identify scheduling conflicts before adjusting the plan.

  • Plan inside Business Central.

    Work with NETRONIC scheduling in your existing Dynamics environment.

PRODUCTION + JOB SCHEDULING

Plan production. Schedule jobs. See capacity.

Official product examples

Vendor product screenshots · Example data

Tasklet Mobile WMS

Connect the warehouse floor to Dynamics.

Bring Tasklet Mobile WMS into your Dynamics solution. Support warehouse work with mobile barcode scanning and a connected approach to stock handling.

  • Scan. Capture. Move.

    Use mobile barcode scanning for everyday warehouse work.

  • Connect stock to Dynamics.

    Bring Tasklet Mobile WMS into your Dynamics environment.

  • Put the workflow on mobile.

    Give warehouse teams a practical mobile working experience.

  • Fit your warehouse operation.

    Plan the WMS solution around your stock-handling processes.

MOBILE WAREHOUSE MANAGEMENT

From pick order to barcode scan.

Official product examples

Mobile WMS picking workflow · Source: Tasklet

Vendor product screenshots · Example data

Ongoing Support

Support for the systems your business depends on.

Keep your business applications working with support built around your operations. From legacy Dynamics systems to current Microsoft platforms, we help resolve issues, improve processes and plan the next step, on-premises and in the cloud.

  • Keep your systems running.

    Support the applications and connections your team relies on.

  • Resolve operational issues.

    Investigate the cause and restore the affected business workflow.

  • Improve how work gets done.

    Refine applications and processes as your needs evolve.

  • Plan your next step.

    Prepare for upgrades, extensions and future changes.

  • On-premises & cloud support.

    Support your applications wherever your business runs.

ONGOING SUPPORT, BUILT AROUND YOU

Keep today running.
Make tomorrow better.

  1. 01
    KNOW YOUR ENVIRONMENT

    Understand

    Map your applications, processes and priorities.

  2. 02
    GET WORK MOVING

    Resolve

    Find the cause. Fix the issue. Restore the workflow.

  3. 03
    BUILD WHAT COMES NEXT

    Improve

    Refine processes, extend applications and plan upgrades.

On-premises
Cloud
Support where your business runs.
PRODUCTS WE SUPPORT

From established systems to your next platform.

01 / LEGACY SYSTEMS

Keep established systems working.

Support for older versions, including systems beyond their vendor support lifecycle.

  • Dynamics NAV
  • Dynamics AX
  • Dynamics GP

Application support provided by S-Knight Asia.

02 / CURRENT PLATFORMS

Support for a connected business.

  • Dynamics 365 Business Central application icon
    Dynamics 365 Business CentralFinance and operations for your business
  • Dynamics 365 Finance & Operations application icon
    Dynamics 365 Finance & OperationsEnterprise finance and operational processes
  • Dynamics 365 Sales application icon
    Dynamics 365 SalesSales processes and customer relationships
  • Dynamics 365 Customer Service application icon
    Dynamics 365 Customer ServiceCustomer service applications and workflows
  • Microsoft Power Platform application icon
    Microsoft Power Platform
    • Power BI application iconPower BI
    • Power Apps application iconPower Apps
    • Power Automate application iconPower Automate
  • Microsoft Fabric application icon
    Microsoft FabricData and analytics

S-Knight Asia support approach

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