Microsoft Dynamics 365
Finance and operation
Sales
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Set up your sales team to collaborate on strategic deals.
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Make sound, strategic decisions based on digital intelligence.
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Win new and repeat sales using a personalized sales process.
Financials
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Manage financials, sales, service, and operations in one place.
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Get more done securely with in-app workflows and audit trails.
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Share reports on performance, sales, inventory, and orders.
Marketing
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Get a unified view of your customers across sales and marketing, providing a new understanding of their journey.
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Take a more proactive approach to sales and marketing. Anticipate customer needs, uncover insights, and personalize across all customer touchpoints.
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Align sales and marketing activities to extract more customer value. Sell faster and more efficiently—while creating and measuring marketing ROI.
Operations
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Manufacturing
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Simplify production floor management.
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Accelerate product introductions.
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Offer flexibility in delivery alternatives.
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Retail
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Deliver amazing customer experiences.
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Move products smoothly from procurement to sale.
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Merchandise effectively
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Finance o Gain immediate financial insights. o Drive corporate strategy and growth. o Decrease debt through efficient collection management.
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IT
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Enables rapid business transformation.
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Cost-effectively supports the IT needs of the business.
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Grows at its own pace.
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Project Service Automation
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Deliver accurate estimates to start your relationships right.
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Use a repeatable service model for on-time, on-budget projects.
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Stay agile using real-time metrics to manage multiple deliverables.
Field Service
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Reallocate your resources quickly as new work orders come in.
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Simplify dispatching with map views and visualizations.
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Process work orders, including signature collection, remotely.
Customer Service
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Reveal customers’ case histories, preferences, and feedback.
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Give customers great service on their channel of choice
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Provide guidance on entitlements and service-level agreements.
Customer Insights
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Manage every data point from individual customers in real time.。
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Seamlessly integrate with familiar tools, like Outlook and Excel.
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Connect into existing data sources—no new systems or training.
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Dynamics 365 Finance
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Dynamics 365 FO globalization
Dynamics 365 FO power BI
Dynamics 365 FO power BI
Dynamics 365 FO globalization
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