Finance & accounting
Connect your general ledger, cash, payables and receivables.
← All solutions
DYNAMICS 365 BUSINESS CENTRALYour business, connected.
DYNAMICS 365 BUSINESS CENTRALYour business, connected.
Your next step,
AI enabled.
Run your core operations in Business Central. Bring recurring billing, expense management, Copilot and agents into the way your business works.
Implementation, integrations, NAV/GP upgrades and support for businesses in Hong Kong and Taiwan.
THE DIRECTION OF YOUR ERP
ONE CONNECTED FOUNDATION
Business Central
FinanceSalesInventoryProjectsSubscriptions
Copilot assists.
Understand. Create. Analyse.
Agents act.
Process. Prepare. Follow up.
Your rules. Your team’s oversight.
Solution direction · Capabilities introduced in stages
THE BUSINESS FOUNDATION
The modules you need.
Working as one.
Connect the records and processes your teams depend on, then build the next layer of automation around them.
Sales & purchasing
Keep quotes, orders, invoices and supplier activity together.
Inventory & warehouse
Manage stock, locations, replenishment and warehouse movements.
Projects & resources
Plan resources, track project costs and manage project billing.
Manufacturing
Connect production orders, materials and capacity.
Premium capabilityService management
Manage service orders, contracts and service resources.
Premium capabilityReporting & Power BI
Turn operational data into financial and business insight.
Connected applications
Extend the experience with Microsoft 365, Power Platform and portals.
MORE VALUE IN EVERYDAY WORK
Recurring revenue.
Simpler employee expenses.
Subscription billing
Keep contracts and recurring invoices in sync.
Manage subscription contracts, billing cycles, renewals and usage-based charges in the same business application.
Subscription billing · Recurring invoices
SUBSCRIPTION CONTRACTServices, terms & pricing
ActiveContract→Billing cycle→Invoice
Recurring billing.
One connected record.
Expense web app + agent
From a receipt to a reviewed expense.
Employees upload receipts through a web app. Expense Agent extracts the details and prepares expenses for review and approval in Business Central.
Expense web app · Receipts & reports
EXPENSE RECEIPTReady to upload ↑
✦ Extract & categorise✓ Employee review✓ Approve & post
Illustrative process · Human review retainedCOPILOT & AGENTS
Less routine processing.
More room for your people.
Use Copilot for assistance and agents for defined business tasks, with permissions and review points built into the process.
Microsoft agent
Sales Order Agent
A customer email.
A head start on the order.
Read customer requests, identify items and prepare a sales quote. Continue to a sales order according to your configuration, with your team reviewing the steps that need attention.
Customer emailAgent prepares sales quoteReview & progress to order
Microsoft Sales Order Agent overview ↗Business Central · Sales Order Agent
Microsoft agent
Payables Agent
Invoices arrive.
The preparation begins.
Capture vendor invoices from email, extract their details and prepare purchase invoice drafts for your team to review.
Invoice receivedAgent prepares draftYour team reviews
Microsoft Payables Agent overview ↗Business Central · Payables Agent
A helping hand
inside your application.
Explore information, work with business data and get assistance with everyday tasks such as analysis and bank reconciliation.
AskUnderstandReview
Explore Microsoft’s Copilot capabilities ↗Receivables agent
for your collection process.
Design an agent to surface overdue invoices, prepare follow-ups and route exceptions to your team. Build on Business Central’s reminder automation and your collection rules.
MonitorPrepare follow-upReview
A proposed S-Knight Asia extension to scope with your team; not presented as a standard Microsoft agent.
See Business Central reminder automation ↗Automation with accountability.
Decide what the agent can access, when people review the work and how exceptions reach the right team.
YOUR COPILOT & AGENT ROADMAP
Build the foundation.
Introduce assistance.
Grow into agent workflows.
Start with your business priorities—from implementation and integrations to ongoing support. Introduce Copilot and AI agents in stages, aligned with the capabilities available in your Business Central environment.
Connect the business.
Implement the right modules. Set up data, subscription contracts, permissions and approval rules.
Core modules · Data readiness
Help your people.
Introduce relevant Copilot capabilities. Pilot sales order, payables and expense agents with clear review points.
Copilot · Sales orders · Payables · Expenses
Extend what happens next.
Scope tailored receivables and industry workflows. Connect Copilot Studio, Power Automate and Teams where they add value.
Tailored agents · Connected actions
MICROSOFT PRODUCT DIRECTIONKeep your plan connected
Explore Microsoft’sKeep your plan connected
to what’s coming next.
Follow Microsoft’s AI at Work roadmap for new Business Central capabilities. Review release status and availability before adding a feature to your deployment plan.
AI at Work roadmap↗
Feature status reviewed 13 October 2026. Expense Agent is documented as a production-ready preview. Availability depends on release, country, language, licensing and configuration. This adoption journey is not a Microsoft release commitment.
A PRACTICAL NEXT STEP
Where should your
Business Central journey begin?
Let’s map your business modules, priority workflows and next opportunities for Copilot and agents.